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Mass.Gov 2006 Fall Internship Opportunities

Filed under GSLIS Jobs and Opportunities
Posted by GSLIS, August 18, 2006
View all posts for August 2006

Mass.Gov is the official web portal for the Commonwealth of Massachusetts, providing a single face of government to residents, businesses, visitors, and government employees. The Content Management group seeks two interns to help support information architecture/content analysis and assist with research and documentation. This is an unpaid position.

You will:
• Learn new and emerging portal and internet technologies
• Learn about e-government strategies and best practices
• Train in the suite of tools that make up the Mass.Gov portal infrastructure including Vignette and Interwoven Teamsite content management solution
• Develop a thorough understanding of customer needs by constituency group and how Mass.Gov’s vision and strategy meets those needs
• Recommend content for enhancement or development

Specific Responsibilities:

Track 1: Information architecture and content analysis
• Apply information architecture knowledge and skills to to ensure that portal users easily find what they need.
• Analyze content and make recommendations for improvement.
• Maintain and update Mass.Gov portal content, including navigation, terminal content, and feature stories.
• Write usability test scripts, conduct usability testing and report findings.

Track 2: Research, competitive intelligence, and documentation
• Survey state websites and compile information for analysis and comparison.
• Research e-gov and web publishing best practices.
• Update standards and other portal documentation.
• Review metrics from customer help desk and web analytics and report findings.
• Conduct user surveys and report findings.

Qualifications

Track 1
• Completion of LIS 415 - Information Organization
• Completion of LIS 419 - Subject Analysis

Track 2
• Completion of LIS 415 - Information Organization
• Completion of LIS 403 - Evaluation of Information Services

Preferred
• Completion of or current enrollment in LIS 531G - Web Development and Information Architecture
• Completion of or current enrollment in LIS 419 - Subject Analysis

Both Track 1 and Track 2:
• Must be available 10 hours a week for 12 weeks during normal business hours (9:00am to 5:00 pm, Monday through Friday).
• Background in or demonstrate an understanding of the role of the web in information dissemination and discovery.
• Relevant knowledge and experience in web-related discipline.
• Strong organizational skills. Excellent written, verbal and presentation skills, MS Office, Internet and e-mail skills.

To apply, applicant must submit the following:
• Resume
• Two letters of recommendation
• A short explanation of why you would like to work for Mass.Gov

Questions and/or applications should be directed to:
Valerie McKay
Lead Information Architect, Mass.Gov Office
One Ashburton Place, Room 1602
Boston, MA, 02108
617-626-4449
valerie.mckay@state.ma.us