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Reference Senior Substitute - Cambridge, MA

Filed under GSLIS Jobs and Opportunities
Posted by GSLIS, May 08, 2008
View all posts for May 2008

Reference Senior Substitute/Cambridge Public Library
15 hrs per wk (Monday - Thursday 5 - 9 and Saturday rotation)

QUALIFICATIONS:
High School Diploma or GED required. A Bachelor’s Degree or coursework beyond high school is desirable.

  • Knowledge of basic computer operations
  • Experience using the Internet
  • Excellent customer service skills, in person and on the telephone
  • Excellent communication skills
  • Organization and attention to detail

DUTIES:

  • Responsible for overseeing public computers in Internet room
  • Greet computer users
  • Respond to basic inquiries about public computer and Internet use at Main Library
  • Insure smooth transition from one computer/Internet user to the next
  • Enforce basic computer/Internet rules as spelled out in policy for using public computers
  • Perform routine maintenance, such as replacing toner cartridges and filling paper trays
  • Provide basic instruction, such as how to enter a URL, where to plug in headphones
  • Report any malfunctioning equipment to supervisor
  • Perform other tasks as time allows

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SALARY: $ 13.48 to $15.71 in five steps

DEADLINE: May 22, 2008 @ 5:00pm

APPLY TO:
City of Cambridge
Personnel Department, Room 309
795 Massachusetts Avenue
Cambridge, MA 02139
Please send 2 copies each of cover letter & resume
Fax: 617-349-4312

employment@cambridgema.gov