Business Affairs
Residence Campus Mailroom
The Residence Campus Mailroom, located in the basement of Smith Hall on the residence campus, handles the receipt and delivery of mail and packages for all resident students at Simmons College. We hope the information provided on this page will answer many of your questions about how and when you will receive mail from your family, friends and other correspondents. If you still have questions, please call us at x1078.
Mail Delivery
When will I receive my mail?
After the US Postal Service makes its delivery to Residence Campus, the mail is sorted by mail stop code (MSC) throughout the day.
How are mail services problems addressed?
Our staff is committed to the efficient and secure handling of your mail. If you experience problems with any of our services, please notify us at any time by stopping by the mailroom and asking to speak with our manager. You can also reach them at x1078 or rescampusmail@simmons.edu .
Residence Campus Mailroom Hours
Monday – Friday
8:00 a.m. – 8:00 p.m.
Saturday 9:00 a.m. – 6:00 p.m.
Phone (617) 521-1078
Address Requirements
How should my mail be addressed?
Correctly addressing the envelope is the most important aspect of any mailing. To facilitate efficient sorting and processing, your mail should be addressed as follows:
Your Name
Simmons College MSC #
54 Pilgrim Road
Boston, MA 02215-4173
The Residence Campus Mailroom will not accept mail or packages for you until you are residing on campus. Please do not have boxes shipped to you prior to your arrival.
Mailbox Policies
What are my responsibilities?
We inspect all mailboxes before they are issued to students. Once assigned, care for your mailbox and its contents are your responsibility as long as you are living on the residence campus. Do not leave your box open while unattended, and do not give your combination to anyone.
Where do I get my mailbox assignment and combination?
Your mailbox assignment and combination are available at the Mailroom.
Package Delivery
How will I know if a package has arrived?
The Residence Campus Mailroom accepts packages for resident students from the US Postal Service and all major couriers. When a package is received, it is scanned into our system and an e-mail is sent to you Simmons e-mail account. If we receive a perishable item for you, such as flowers, we will also leave you a message in your voice mailbox so you may retrieve it as soon as possible.
How do I claim my package?
You must come to the Mailroom with your valid Simmons College identification card and provide a signature upon picking up your package. Only you can claim your packages.
What about emergency deliveries?
If you are expecting an emergency package delivery, please stop by or call the Mailroom to alert us, or to check on its arrival.
Forwarding Mail
What should I do if I plan to move off campus?
Before you formally check out of your Residence Hall, fill out a forwarding address card at the Mailroom and notify your friends, family, and business contacts of your new address as soon as possible.
If you do not fill out a forwarding card, your mail will be returned to sender.
When will the mailroom begin forwarding my mail?
We will begin forwarding your mail on the “Date of Withdrawal”date you list on the forwarding card. If you do not include a date of withdrawal, we will begin forwarding on the day you submit the forwarding card.
How long will my mail be forwarded?
We will forward your mail for 6 months after you withdraw from housing.
Will all of my mail be forwarded?
We will forward all first class and non-profit mail, periodicals, and nonregistered US postal packages for up to 6 months. All other packages will not be accepted by the Mailroom and are subject to the courier' s policy for final destination.
Unendorsed bulk mail will be handled in accordance with USPS postal regulations. Unendorsed bulk rate mail is defined as a condition in which the sender does not assume financial responsibility for forwarding if the person is not at the original address. Therefore, the Mailroom is not able to forward this mail. Endorsed bulk mail is where the sender exclusively pays for the forwarding and includes labels that read “forwarding postage guaranteed, “return postage guaranteed”or “address correction requested. The Mailroom will forward this endorsed bulk rate mail.
