Help Desk

• How to Get Help
  • When & Where is Help Available?
  • Self-Help Clinics
  • Report a Problem
• What Do We Support?
  • Software Standards
  • Hardware Standards
• Tips & Documentation
  • Accessibility
  • Backup Tips
  • Cable Info
  • Safe Computing
    • Disinfect & Protect
    • Password Security
    • Email Safety
    • What to Watch Out for On the Web
    • Beware of File Sharing
    • Phishing
  • Email Tips
    • Quota Management
    • Set Up Email Software to Access Simmons Account
    • Simmons Antispam Filter
    • Simmons Mailing Lists
    • Thunderbird FAQ
    • Webmail
  • File Server Tips
  • Mac OS Tips
  • Meeting Maker
  • Network
  • Personal Web Publishing
  • Phone & Voice Mail
  • Printing
    • Saving Paper (and Money)
    • Printing FAQ
    • Printers: technical info
  • Remote.simmons.edu Guide
  • Usernames & Passwords
  • Windows Tips
  • Wireless Info

What Do We Support?

Please follow these links to learn about the different levels of support we provide for different categories of software and hardware.

Simmons Software Standards

• standard software/operating systems
• non-standard operating systems
• academic/accepted software  (also known as software under the rubric discipline-specific technologies)
• forbidden software

Please note that software versions and status are updated frequently; check these web pages for the latest information.
Please direct comments about these standards to technology@simmons.edu.

Software installation Requests: To request software on any Simmons-owned computer, please complete this online form:  Software Installation Request Form

For information about support for software on personally-owned computers, please see:

• Technology for Students: Your Computer
• Technology for Faculty and Staff:  Your Computer
  

Simmons Hardware Standards

• Hardware Standards: Simmons-owned computers

Software installation Requests: To request software on any Simmons-owned computer, please complete this online form:  Software Installation Request Form

For specific information about support for software on personally-owned computers, please see:

• Technology for Students: Your Computer
• Technology for Faculty and Staff:  Your Computer